Terms of Use

Last Revised: 7/8/22

1. Introduction

This page states the Terms and Conditions under which you may use wbmason.com, wbharding.wbmason.corp/whobut2008/, b2b.wbmason.com, thewbdelivery.com, wbmasoninteriors.com or its related subdomains (the "Web Site"). Please read this page carefully before using the Web Site. If you do not accept these Terms and Conditions, do not use the Web Site. By using the Web Site, you are indicating your agreement to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, then you may not use the Web Site. The terms "you" and "user" as used herein refer to all individuals and/or entities accessing the Web Site for any reason. Please review our Privacy Policy which outlines the information W.B. Mason will collect and how we will use that information.

2. Changes and Updates

W.B. Mason may revise these Terms and Conditions at any time by posting an update to this page. You should visit this page periodically, because your continued use of the Web Site following the posting of changes to these Terms and Conditions will mean you accept those changes. The revised Terms and Conditions will supersede any and all previous versions of the Terms and Conditions. W.B. Mason will make reasonable efforts to notify you of material changes of these Terms and Conditions such as updating the "Last Revised" date.

3. Use of Material

The contents of the Web Site, including, but not limited to, text, graphics, sounds, images and other material (the "Material"), are owned by W.B. Mason and its licensors and vendors, and are protected by United States and foreign intellectual property laws. Unauthorized use of the Material may violate copyright, trademark and other laws.

W.B. Mason authorizes you to view and download a single copy of the Material on the Web Site solely for your personal, non-commercial use, provided you retain all copyright and other proprietary notices contained in the original Material on any copy you make of the Material. You may not sell or modify the Material or reproduce, display, publicly perform, distribute, or otherwise use the Material in any way for any public or commercial purpose. The use of the Material on any other web site or in a networked computer environment for any purpose is prohibited. You may not use any 'robot,' 'spider' or other automatic querying device, or a program, algorithm or methodology having similar processes or functionality, to monitor or copy any of the Material found on the Web Site, without the prior written permission of W.B. Mason.

You may not copy or adapt the HTML or other code that W.B. Mason uses to generate its pages. This code is also protected by W.B. Mason's copyright and other intellectual property rights.

4. Software

Use of software, if any, provided to you on the Web Site is subject to the software license terms accompanying such software.

5. Site Use

General Rules: You may not use the Web Site in order to transmit, distribute, store or destroy material (a) in violation of any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy, publicity or other personal rights of others, or (c) that is defamatory, obscene, threatening, abusive or hateful.

Security Rules: You are prohibited from violating or attempting to violate the security of the Web Site or from using the Web Site to violate the security of other web sites by any method, including, without limitation, (a) accessing data not intended for you or logging into a server or account which you are not authorized to access, (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measurers without proper authorization, (c) attempting to interfere with service to any user of the Web Site, host or network, including, without limitation, via means of submitting a virus to the Web Site, overloading, "flooding", "spamming", "mailbombing" or "crashing" the Web Site, (d) sending unsolicited e-mail, including promotions and/or advertising of products or services, or (e) forging any packet header or any part of the header information in any e-mail or newsgroup posting. Violations of system or network security may result in civil or criminal liability. W.B. Mason may investigate violations of these Terms and Conditions and may involve and cooperate with law enforcement authorities in prosecuting users of the Web Site who are involved in such violations.

Specific Prohibited Uses: W.B. Mason specifically prohibits any use of the Web Site, and you agree not to use the Web Site, for any of the following:

  1. distributing or otherwise publishing, without W.B. Mason's approval, any material containing any solicitation of funds, promotion, advertising, or solicitation for goods or services;
  2. soliciting other users of the Web Site to join or become members of any online service; or
  3. deleting or revising any material posted by any other person or entity.

6. Intellectual Property Policy

It is W.B. Mason's policy to respond to clear allegations of copyright infringement that comply with the requirements of the notice and takedown procedures Digital Millennium Copyright Act (17 U.S.C. § 512). If you believe any content present on the Web Site infringes your copyright, provide the following information to W.B. Mason's designated agent, listed below:

  1. a clear statement, identifying in sufficient detail the copyrighted work allegedly being infringed;
  2. information sufficient to enable W.B. Mason to locate the allegedly infringing content on the Web Site;
  3. information sufficient to enable W.B. Mason to contact you; AND
  4. a clear statement from you under penalty of perjury that you are authorized to act on behalf of the copyright owner, AND that you have a good faith belief that the use of the copyrighted work by the allegedly infringing content on the Web Site is not authorized.

W.B. Mason's designated agent for DMCA claims is:

Chief Information Officer
W.B. Mason
59 Centre Street
Brockton, Massachusetts 02303

7. Linking to the Web Site

If you would like to link to the Web Site, you must comply with the following. A web site that links to the Web Site:

  1. may link to, but not copy, the Materials;
  2. should not frame or create a browser or border environment around the Materials;
  3. should not imply that W.B. Mason is endorsing your web site or your products;
  4. should not misrepresent your relationship with W.B. Mason;
  5. should not present false information about W.B. Mason products or services;
  6. should not use W.B. Mason trademarks or logos without permission from W.B. Mason; and
  7. should not contain content that could be construed as distasteful or offensive.

By linking to the Web Site, you accept that information may be out of date, incomplete, or inaccurate. W.B. Mason may change, remove, or add any Web Site content at any time, without notice.

8. User Information

When you register for the Web Site, you will be asked to provide W.B. Mason with certain information including, without limitation, a valid email address (your "Information"). Please see W.B. Mason's Privacy PolicyPrivacy Policy for further details regarding W.B. Mason's use of your Information.

9. User Submissions

As a user of the Web Site, you are responsible for your own communications and are responsible for the consequences of their posting. You agree not to:

  1. post material that is copyrighted, unless you are the copyright owner or have the permission of the copyright owner to post it;
  2. post material that reveals trade secrets, unless you own them or have the permission of the owner;
  3. post material that infringes on any other intellectual property rights of others or on the privacy or publicity rights of others;
  4. post material that is obscene, defamatory, threatening, harassing, abusive, hateful, or embarrassing to another user or any other person or entity;
  5. post a sexually-explicit image or statement;
  6. post advertisements or solicitations of business without W.B. Mason's approval;
  7. post chain letters or pyramid schemes; or
  8. impersonate another person.

W.B. Mason does not represent or guarantee the truthfulness, accuracy, or reliability of communications posted by users or endorse any opinions expressed by users. You acknowledge that any reliance on material posted by other users will be at your own risk.

W.B. Mason has no obligation to screen communications in advance and is not responsible for screening or monitoring material posted by users. If notified of communications that allegedly do not conform to these Terms and Conditions, W.B. Mason may investigate that allegation and determine in good faith and its sole discretion whether to remove or request the removal of the communication. W.B. Mason has no liability or responsibility to users for performance or non-performance of such activities. W.B. Mason reserves the right (i) to expel users and prevent their further access to the Web Site for violating these Terms and Conditions or the law, and (ii) to remove communications that are abusive, illegal, disruptive or which otherwise do not conform to the provisions of these Terms and Conditions.

By submitting content to the Web Site, including message boards, forum, contests, chat rooms and product reviews, you grant W.B. Mason and its affiliates the royalty-free, perpetual, irrevocable, non-exclusive right and license (including a waiver of any moral rights) to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, communicate to the public, perform and display the content (in whole or in part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed, for the full term of any rights that may exist in such content.

10. Registration and Password

You are responsible for maintaining the confidentiality of your user ID and password. You are responsible for all uses of your user ID, whether or not authorized by you. You agree to immediately notify W.B. Mason of any unauthorized use of your user ID or password.

11. W.B. Mason's Liability

The Material may contain inaccuracies or typographical errors. W.B. Mason makes no representations about the accuracy, reliability, completeness, or timeliness of the Web Site or the Material. The use of the Web Site and the Material is at your own risk. We reserve the right, at our discretion, to modify, add, or remove portions of the Web Site at anytime without notice.

You acknowledge and agree that you are solely responsible for the form, content and accuracy of any material placed by you on the Web Site.

W.B. MASON DOES NOT WARRANT THAT THE WEB SITE WILL OPERATE ERROR-FREE OR THAT THE WEB SITE OR ITS SERVER ARE FREE OF COMPUTER VIRUSES OR OTHER HARMFUL MECHANISMS. IF YOUR USE OF THE WEB SITE OR THE MATERIAL RESULTS IN THE NEED FOR SERVICING OR REPLACEMENT OF EQUIPMENT OR DATA, W.B. MASON IS NOT RESPONSIBLE FOR THOSE COSTS.

THE WEB SITE AND THE MATERIAL ARE PROVIDED ON AN "AS IS" BASIS WITHOUT ANY WARRANTIES OF ANY KIND. W.B. MASON, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTY OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE AND NON-INFRINGEMENT. W.B. MASON MAKES NO WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE MATERIAL, SERVICES, SOFTWARE, TEXT, GRAPHICS OR LINKS

12. Disclaimer of Consequential Damages

IN NO EVENT WILL W.B. MASON, ITS SUPPLIERS, OR ANY THIRD PARTIES MENTIONED ON THE WEB SITE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, INCIDENTAL, RELIANCE OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION) RESULTING FROM THE USE OR INABILITY TO USE THE WEB SITE OR THE MATERIAL, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT W.B. MASON IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13. Links to Other Sites

The Web Site contains links to third party web sites. These links are provided solely as a convenience to you and not as an endorsement by W.B. Mason of the contents on such third-party web sites. W.B. Mason is not responsible for the content of linked third-party sites and does not make any representations regarding the content or accuracy of materials on such third-party sites. If you decide to access linked third-party sites, you do so at your own risk.

W.B. Mason cannot ensure that you will be satisfied with any products or services that you purchase from a third-party site that links to or from W.B. Mason, because these sites are owned and operated by independent retailers. W.B. Mason does not endorse any of the merchandise, nor has W.B. Mason taken any steps to confirm the accuracy or reliability of any of the information contained in such third-party sites. W.B. Mason does not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party, and you hereby irrevocably waive any claim against us with respect to such sites. We strongly encourage you to make whatever investigation you feel necessary or appropriate before proceeding with any online or off-line transaction with any of these third parties.

14. Limitation of Liability

The aggregate liability of W.B. Mason to you for all claims arising from the use of the Website and the Materials is limited to $100.

15. Termination

W.B. Mason reserves the right, at its sole discretion, to immediately terminate your registration with, or ability to access, the Web Site and/or any other service provided to you by W.B. Mason, upon any breach by you of these Terms and Conditions.

16. Indemnity

You agree to defend, indemnify, and hold harmless W.B. Mason, its officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from your use of the Material or your breach of the terms of these Terms and Conditions. W.B. Mason will provide notice to you promptly of any such claim, suit, or proceeding and will assist you, at your expense, in defending any such claim, suit or proceeding.

17. General

W.B. Mason makes no claims that the Materials may be lawfully viewed or downloaded outside of the United States. Access to the Materials may not be legal by certain persons or in certain countries. If you access the Web Site from outside of the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. These Terms and Conditions are governed by the internal substantive laws of the Commonwealth of Massachusetts, without respect to its conflict of laws principles. Jurisdiction of any claims arising under these Terms and Conditions will lie exclusively with the state or federal courts within Boston, Massachusetts. You agree that you may not institute any action in any form arising out of use of the Web Site, the Materials or these Terms and Conditions more than eighteen (18) months after the cause of action has arisen. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision will not affect the validity of the remaining provisions of these Terms and Conditions, which will remain in full force and effect. No waiver of any provision of these Terms and Conditions will be deemed a further or continuing waiver of such provision or any other provision. Except as expressly provided in an end user software license, in W.B. Mason's Store Policy, or other statement by W.B. Mason on the Web Site, these Terms and Conditions constitute the entire agreement between you and W.B. Mason with respect to the use of Web Site. No changes to these Terms and Conditions may be made except by a revised posting on this page.

Other Policies - W.B. Mason reserves the right to limit quantities on its products and we prohibit sales to resellers. Promotional codes and offers can only be applied at the time of purchase. Unauthorized use of promotional codes, pricing, or rebates is strictly prohibited. Any unauthorized use of promotional offers is subject to order cancellation and account termination. Promotional pricing offers may display the discount off of the manufacturer's suggested retail price or the highest price at which we offer the item for sale. We are not responsible for printing or typographical errors.

  1. W.B. Mason prohibits sales to resellers. W.B. Mason reserves the right, without prior notification, to limit the order quantity on any item to any customer. Items pursuant to a quantity discount or "quantity break pricing" may be re-priced upon change. The receipt of an order number or order confirmation email does not constitute the acceptance of an order. W.B. Mason reserves the right to refuse or cancel any order for any reason. User provided information may need to be verified prior to the acceptance of an order.
  2. Product pricing and availability on the Web Site are subject to change without notice. "Web Prices" displayed on the Web Site are offered to Users that do not have other pricing arrangements with W.B. Mason. These prices do not include freight, handling fees, taxes, and/or duties; and are subject to change or correction at any time and without notice. Fuel surcharges and other surcharges may be applied at time of checkout. Errors on the Web Site will be corrected within a reasonable expected time frame from when they are discovered. W.B. Mason reserves the right to revoke any stated offer and to correct any error, inaccuracy, or omission – including after an order has been submitted.
  3. W.B. Mason is not responsible for printing or typographical errors. Product information is provided by manufacturers, suppliers and/or third parties. W.B. Mason makes no warranties and expressly disclaims all liability to any User with respect to the accuracy of any and all product information provided by manufacturers, vendors, or other third parties. All website, catalog, flyer, and other product depictions are for illustrative purposes only. W.B. Mason reserves the right to revise errors on the Web Site, printed materials, and other marketing and content sources. W.B. Mason reserves the right to cancel any and all orders resulting from pricing or product information errors, even if User has received an order confirmation.
  4. W.B. Mason offers delivery to business customers within the W.B. Mason delivery footprint. Eligible deliveries are made to an address where the primary location is not a residence. Authorized delivery zip codes may be added or removed, with or without notice. Not all addresses within a defined geographical area are eligible for delivery. W.B. Mason reserves the right to edit, limit, refuse, and/or cancel any order due to delivery location restrictions.
  5. Unauthorized use of promotional codes, pricing, or rebates is strictly prohibited. Any unauthorized use of promotional offers is subject to order cancellation and account termination. Promotional pricing offers may display or reference the discount off of the manufacturer's suggested retail price or the highest price at which W.B. Mason offers the item for sale. Certain promotional offers may have additional restrictions and terms, in such cases, those terms will take precedence providing they are more restrictive in nature than the general Terms and Conditions. Promotional codes and offers can only be applied at the time of purchase. Customer Service and/or Account Representatives are unable to honor any promotional codes post-purchase submission. W.B. Mason does not price match.
  6. Any user that references any social media account, hashtag, or other social media style tag that is in any way related to W.B. Mason agrees to allow W.B. Mason unrestricted, royalty-free, perpetual, and irrevocable license to use the content in any and all marketing materials. This includes but is not limited to the Web Site, social media channels, and sponsor’s websites. Each user represents and warrants that uploaded images do not infringe the intellectual property rights of any third party.
  7. Certain raw material shortages and global supply chain disruptions may cause expected and unexpected stock outages on select products. W.B. Mason is committed to supplying customers the products they need. As such, W.B. Mason may, in its sole discretion, find it prudent to substitute out of stock items with comparable replacement products. In the event this occurs, the User will never be charged more for the substitute item supplied. Should the item be deemed an unacceptable substitute, W.B. Mason will accept the product back according to the standard returns policy. Any substitution is reflective of the specific order and does not constitute an ongoing expectation of changes.